This product comes with the CD only. Secure, remote control software If you`re an IT professional, Symantec pcAnywhere lets you manage servers and provide helpdesk support remotely. It makes helpdesks more efficient and reduces call times by enabling helpdesk workers to take control of remote machines to resolve problems faster. With unparalleled security features, including increased authentication methods, mandatory passwords, serialization, integrity checking, and enhanced logging tools, Symantec pcAnywhere can be safely deployed in any environment. Administrators can create customized install sets whereby you can choose which components are installed, which settings can be modified by end-users, which pcAnywhere objects are included, and how the installation will look to the end-user. A Web deployment tool and documentation on other popular deployment methods are included. If you work away from the office, Symantec pcAnywhere lets you connect to office PCs or servers in order to transfer files or run applications. Its optimized design ensures high performance at any connection speed, across a wide range of connection methods-including standard modems, ISDN lines, TCP/IP and SPX networks, cable, and infrared connections.